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Rebranding survival guide: steering clear of common mistakes

A comprehensive rebranding survival guide covering when to rebrand, common mistakes, and how to successfully refresh a brand.

Rebranding is a major undertaking that requires careful planning and execution. Think of it like remodeling your home – with careful planning and attention to detail, you can totally transform your space in a way that increases value and makes everyone want to hang out there. But if you dive in without a blueprint, you'll likely end up losing a lot of money with nothing to show for it!

In this article, BEAN CREATIVE will do some myth-busting around common assumptions, like the idea that a fresh coat of paint alone does the trick. We'll get real about typical pitfalls that send organizations toppling over. And we'll explore tried-and-true methods to make your rebrand a raving success.

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When it comes to rebranding, perfect timing is everything. But how can you tell if it's the right time for a refresh? There are actually a few key signs that it may be go-time:

Shifting market conditions

No matter the industry or market, you must remain vigilant as changes can have a significant impact on how your business operates and how you are perceived by the consumers. These shifts can be triggered by various factors, like technological advancements or the expansion of global markets, prompting the need for a branding update. Additional, increased competition can also disrupt the market as new players enter the playing field or existing competitors adapt their strategies. As a result, you may need to reevaluate your brand positioning and messaging to ensure your business remains relevant and competitive.

An aging identity

Even the freshest brands cannot stand the test of time. Having an aging identity refers to the state where your brand's visual identity, including your logo, visuals, and overall brand image, starts to appear outdated and stale compared to your competitors. It means that your visual elements no longer reflect the current design trends, consumer preferences, or your desired brand image. An aging identity can make your brand seem irrelevant, lacking innovation, and out of touch with the evolving tastes and expectations of your target audience. If research reveals that your brand no longer resonates like it used to, a refresh may be needed to re-ignite those relationships.

M&A mayhem

When multiple brands come together through mergers or acquisitions, it can create a chaotic identity situation for both the business and the consumers. In such cases, a brand refresh becomes crucial to bring unity and consistency to the newly formed entity. By undergoing a rebranding effort, you can establish a cohesive brand identity and communicate a unified brand message. This helps to align the different brand cultures, values, and offerings, creating a strong and consistent brand anthem that resonates with both internal stakeholders and external audiences. A refreshed brand identity can also help to mitigate confusion, build trust, and position the merged or acquired entity as a formidable player in the market.

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So the call has been made - it's time to give your branding a fresh new look. But before jumping headfirst into the rebranding process, it's important to avoid some typical roadblocks companies run into. We call these cautionary signs "Rebranding Red Flags." From neglecting proper planning to poor internal communication, these red flags can turn an exciting project into choppy waters if not carefully navigated. So let's identify a few of the biggest red flags together so you can smoothly sail past each one.

Rushing the process

Rushing through brand strategy often means skipping important steps like understanding your audience and checking out the competition. This can lead to a brand identity that doesn’t really click with people and leaves you open to getting outshined by competitors. Skipping brainstorming sessions also means missing out on ideas that could really connect with your brand's vision.

When rebranding is rushed, it usually leads to mixed messaging, confused customers, and a brand identity that just doesn’t stand out. In the end, this can hurt customer loyalty and weaken your competitive edge.

Lacking internal support

When revamping your brand, it’s important to get everyone on board right from the start. If you notice minimal participation or pushback against the new direction, it’s often because the team doesn’t fully understand the reasons behind the rebrand or they’re struggling with the new brand identity.

If your team isn’t fully behind the rebrand, it can weaken customer trust and make it harder to roll out the changes effectively. Without strong internal support, you risk missing out on growth opportunities and the chance to stand out in the market.

Inconsistent brand communication

Successful brand development requires guiding your audience smoothly through transformation. But allowing inconsistent messaging is like setting sail without a compass - it's a sure way to stir up confusion and weaken the perception of your brand identity. An example of this is different departments within your organization sending mixed signals about your brand through various channels. Or your advertising materials may convey one message, while your website content tells a different story. These patterns and behaviors of inconsistent brand communication can create a fragmented brand experience, leaving customers unsure of what your brand truly stands for.

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Now that we have identified all the Don’ts, let’s talk about the Dos. Aside from thorough research, strong internal communication, and maintaining a cohesive brand voice, there are other things one can do to truly solidify the rebranding process. These are tried-and-true tips to ensure a smooth sailing journey for your brand transformation.

Testing the water

Start with internal testing, where your employees—who have direct industry insights—can help assess if the new branding resonates and highlights any unclear areas that need refining. Their feedback allows for adjustments before the full rebrand launch.

Next, engage in self-testing by gathering feedback directly from your customers. Present draft rebranding materials to key customer groups and carefully listen to their reactions. Their insights provide a fresh perspective on how well the new branding aligns with their expectations, helping to identify and address any issues early on.

Finally, consider using professional auditing or market research services for an objective assessment. These experts can conduct thorough audits, evaluate market trends, and gather data from your target audience, offering data-backed insights that can pinpoint improvement areas and anticipate challenges, ultimately increasing the chances of a successful rebrand.

Integrating digitally

A lot of the time, your business’ website is the foundation of its digital identity, so it's essential to refresh elements like logos, colors, and overall design to ensure they reflect the updated identity. A well-executed update not only enhances visitor engagement but also reinforces their connection to your brand.

Similarly, social media plays a pivotal role in how your brand is perceived. Rebranding your social profiles by updating profile pictures, cover photos, and bios ensures that your new branding is reflected across all platforms. This consistency helps maintain a unified brand image that resonates with your audience.

A cohesive content strategy ties everything together. Update existing content and create new material that aligns with your refreshed identity, ensuring consistency in tone, voice, and style. This approach provides a seamless experience across all digital touchpoints.

Keep tweaking the dials

Refreshing your brand is just the beginning of an ongoing journey. To ensure continued success, you need to monitor performance and make adjustments as needed. Here’s how:

Regularly monitor web traffic, leads, conversion rates, and social media engagement. Analyze these metrics to spot trends and assess whether your rebranding is driving positive results or indicating areas for improvement. This data-driven approach helps you identify what’s working and what needs tweaking.

Additionally, make sure to maintain consistency across all touchpoints, whether it’s website, social media, advertising, and customer interactions. Maintaining this consistency builds trust with the audience and strengthens brand recognition.

Finally, keep up with industry trends, competitor activities, and market research. Staying informed about shifts in consumer behavior and technological advancements helps you adapt your branding strategy proactively and stay ahead of the competition.

We have full documentation for this accordion component here. You can use it to edit this component —or to build your own accessible accordion from scratch.

In conclusion, rebranding is a complex process that requires careful planning, strategic execution, and a deep understanding of market dynamics. Timing is crucial, and signs such as shifting market conditions, an aging identity, or mergers and acquisitions may indicate that it's time for a rebrand. However, it is important to avoid common pitfalls, such as rushing the process, lacking internal support, or inconsistent brand communication. By conducting thorough research, involving employees, and testing the waters through internal and customer feedback, you can ensure a successful rebranding journey. Integrating digital strategies and staying adaptable in the ever-changing landscape of the market will help solidify your brand's transformation. Remember, rebranding is like remodeling your home; with the right plan and attention to detail, you can create a brand that not only stands the test of time but also captivates your audience and drives success.

We have full documentation for this accordion component here. You can use it to edit this component —or to build your own accessible accordion from scratch.

We have full documentation for this accordion component here. You can use it to edit this component —or to build your own accessible accordion from scratch.

We have full documentation for this accordion component here. You can use it to edit this component —or to build your own accessible accordion from scratch.

FAQs

According to Forbes, most brand overhauls require around 12 to 18 months from initial approval to complete rollout. Given that brand value typically constitutes 19.5% of total enterprise worth, it's crucial to dedicate sufficient time to ensure a successful rebranding process.

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The cost of rebranding can vary significantly depending on factors such as the scope of the project, the extent of changes required, and the resources allocated. However, studies indicate that the typical B2B enterprise allocates approximately 5% of its revenue towards marketing endeavors. Within this framework, the average rebranding endeavor consumes approximately 10%–20% of the marketing budget.

We have full documentation for this accordion component here. You can use it to edit this component —or to build your own accessible accordion from scratch.

It's not uncommon for companies to rebrand every 5-10 years or as needed based on evolving circumstances. But rebranding shouldn't be undertaken lightly and should align with significant changes in the business or market environment.

We have full documentation for this accordion component here. You can use it to edit this component —or to build your own accessible accordion from scratch.

We have full documentation for this accordion component here. You can use it to edit this component —or to build your own accessible accordion from scratch.

Now that we have identified all the Don’ts, let’s talk about the Dos. Aside from thorough research, strong internal communication, and maintaining a cohesive brand voice, there are other things one can do to truly solidify the rebranding process. These are tried-and-true tips to ensure a smooth sailing journey for your brand transformation.

Testing the water

Start with internal testing, where your employees—who have direct industry insights—can help assess if the new branding resonates and highlights any unclear areas that need refining. Their feedback allows for adjustments before the full rebrand launch.

Next, engage in self-testing by gathering feedback directly from your customers. Present draft rebranding materials to key customer groups and carefully listen to their reactions. Their insights provide a fresh perspective on how well the new branding aligns with their expectations, helping to identify and address any issues early on.

Finally, consider using professional auditing or market research services for an objective assessment. These experts can conduct thorough audits, evaluate market trends, and gather data from your target audience, offering data-backed insights that can pinpoint improvement areas and anticipate challenges, ultimately increasing the chances of a successful rebrand.

Integrating digitally

A lot of the time, your business’ website is the foundation of its digital identity, so it's essential to refresh elements like logos, colors, and overall design to ensure they reflect the updated identity. A well-executed update not only enhances visitor engagement but also reinforces their connection to your brand.

Similarly, social media plays a pivotal role in how your brand is perceived. Rebranding your social profiles by updating profile pictures, cover photos, and bios ensures that your new branding is reflected across all platforms. This consistency helps maintain a unified brand image that resonates with your audience.

A cohesive content strategy ties everything together. Update existing content and create new material that aligns with your refreshed identity, ensuring consistency in tone, voice, and style. This approach provides a seamless experience across all digital touchpoints.

Keep tweaking the dials

Refreshing your brand is just the beginning of an ongoing journey. To ensure continued success, you need to monitor performance and make adjustments as needed. Here’s how:

Regularly monitor web traffic, leads, conversion rates, and social media engagement. Analyze these metrics to spot trends and assess whether your rebranding is driving positive results or indicating areas for improvement. This data-driven approach helps you identify what’s working and what needs tweaking.

Additionally, make sure to maintain consistency across all touchpoints, whether it’s website, social media, advertising, and customer interactions. Maintaining this consistency builds trust with the audience and strengthens brand recognition.

Finally, keep up with industry trends, competitor activities, and market research. Staying informed about shifts in consumer behavior and technological advancements helps you adapt your branding strategy proactively and stay ahead of the competition.

We have full documentation for this accordion component here. You can use it to edit this component —or to build your own accessible accordion from scratch.

BEAN CREATIVE® is a branding agency committed to delivering practical™ solutions that are easy to use and easy to build.

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